Free Lifetime Warranty
We will repair, clean, and inspect your jewelry free for life! All work must be verified by an authorized representative of Thom Duma Fine Jewelers for the Lifetime Warranty to remain valid. Your lifetime warranty will NEVER be void as long as you have your jewelry inspected every six months with documentation. If you miss a six-month check-up, bring your jewelry in for an inspection, if everything looks ok, your warranty will be reinstated and noted. Each time TDFJ inspects your jewelry, it will be covered for the next 6 months**
What is Covered?
- Free Diamond Replacement- If any side diamond on your ring chips, cracks or separates from its mounting, we will replace it free of charge with a diamond of equal value.
- Free Diamond Tightening- To prevent diamond loss, we recommend that you have us tighten your diamonds regularly.
- Free shank replacement.
- Free head replacement.
- Free re-tip prongs
- Free repair on any part of the mounting.
- Free ring sizing(s).
- Free soldering of your rings.
- Free Rhodium Finishing- We offer this free service to ensure your ring maintains its optimum brightness and luster.
- Free polishing and refinishing- Eliminate normal wear and tear that can dull your jewelry.
We will do everything within our power to complete all the above services WHILE YOU WAIT. Some services may require more time to complete the repair in order to ensure the integrity of the ring and will be done as soon as possible. Remember ALL jewelry repairs are done on-premise by our Master Goldsmith.
* The Lifetime Warranty does not apply to or cover accidental loss or theft of the jewelry. Center diamond damage or loss is not covered. TDFJ strongly urges you to insure all your jewelry for causality or loss.
**This folder must be presented with every six-month inspection in order for your records to be updated and the warranty to be current.
Benefits of a Bridal Warranty
Purchasing an engagement ring or a wedding band is a lifetime investment. A bridal warranty can be extremely beneficial. When buying the ideal bridal set, it’s important to keep in mind that this is also the start of a new relationship with your local jeweler and their associated fine jewelry. In exchange for the price, you are receiving both an elegant bridal piece, and the reassurance it will be protected in the event of potential future issues. Bridal warranties offer peace of mind that your jeweler stands behind the quality and craftsmanship of every ring sold.
TDFJ Bridal Warranty, the Best in the Valley
While baseline industry standards do not cover normal “wear and tear,” this is not the case at Thom Duma Fine Jewelers. Dedicated to providing every couple an extraordinary experience, we ensure our knowledgeable and friendly team is ready to assist you in finding the perfect engagement ring. However, this experience does not end there, we standby each ring sold with a free bridal warranty that protects your purchase for years to come.
Located in Warren, Ohio, we are the premier jeweler of the Mahoning Valley region. With an unrivaled selection of the top bridal jewelry, we carry world-renowned designers such as Tacori, Hearts On Fire, Gabriel & Co., David Yurman, and more. Built on celebrating love in everything we do, our team is committed to helping you discover the most sensational engagement rings and wedding bands. Fall in love with your forever ring at Thom Duma Fine Jewelers, and rest assured we will protect it so you can cherish it for a lifetime.