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Return Policy

15 day money back with conditions

Thom Duma Fine Jewelers will accept authorized returns ONLY within 15 days from purchase/shipping date. Items must be returned in their original unworn condition with all original labels and plastics attached to the item. Removing the return label attached to the items will void this return policy. If it is determined by Thom Duma Fine Jewelers that, there is any kind of damage such as scratches, marks, blemishes, or alteration of any kind on the item, item box, booklets, and any additions item (promotional gifts) which came along with the purchased item, we will not accept the return, in which case the customer will be liable for all shipping and handling fees for returning the item to him/her. We do NOT accept returns on any special orders. All special orders are final sale. We will not refund shipping and handling cost.

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