FAQ

FREQUENTLY ASKED QUESTIONS AT TDFJ

At Thom Duma Fine Jewelers in Warren, Ohio, we take immense pride in guiding our guests through every stage of their fine jewelry journey. With over a century of experience serving the greater Mahoning Valley, we field a myriad of questions about our bridal selections, services, and guarantees. Our team has put together this FAQ to answer the most common inquiries we receive. Whether you’re choosing your first engagement ring, browsing designer collections, or investing in a custom heirloom, we’re here to make the experience stress-free and memorable. Our team is committed to exceeding your expectations with each visit and purchase.

DO YOU HAVE A VARIETY OF ENGAGEMENT RING STYLES?

We’re proud to offer an extensive and carefully curated selection of engagement rings in a diverse range of popular styles. From classic solitaire settings to dazzling halo designs, our collection is designed to cater to various preferences, lifestyles, and budgets. Explore customer favorites like dramatic halos, symbolic three stones, elegant solitaires, and shimmering side stone styles. Moreover, our selection includes various diamond shapes such as round, oval, princess, radiant, emerald, and pear, ensuring you’ll find the perfect center stone to reflect your unique aesthetic preferences. Whether you’re drawn to vintage-inspired silhouettes or minimalist modern designs, our engagement rings promise lasting beauty and exceptional craftsmanship.

HOW IS YOUR SELECTION OF WEDDING BANDS FOR WOMEN AND MEN?

Our wedding band collection is thoughtfully selected for both ladies and gentlemen seeking enduring symbols of commitment. Whether you’re looking for something minimal or intricate, you’ll find a wide variety of styles of women’s and men’s wedding bands to suit your preferences. We’re proud to present options adorned with diamonds, contour-fit styles, and pieces that perfectly match engagement rings from our inventory. Browse bands wrought from precious metals, mixed materials, or designs incorporating unique textures and details. From sleek modern looks to bold statement pieces, each wedding band is selected for comfort, durability, and timeless appeal and designed to be worn and loved for a lifetime.

DOES YOUR BRIDAL JEWELRY HAVE A WARRANTY?

Every diamond engagement ring and wedding band purchased from Thom Duma Fine Jewelers is backed by our Free Lifetime Warranty. This complimentary warranty includes cleaning, inspections, and repair services for life. For continued coverage, your jewelry must be inspected every six months by an authorized TDFJ representative, with documentation provided. If an inspection is missed, the warranty can still be reinstated upon examination. We stand behind the integrity of our jewelry pieces, and this warranty reflects our lifelong commitment to the couples who choose us. Our goal is to provide peace of mind with every piece of unforgettable bridal jewelry you purchase. Let us help you preserve the brilliant condition of your rings with state-of-the-art equipment and years of experience.

CAN I TRADE UP MY DIAMOND OVER TIME?

Our Lifetime Diamond Trade-Up Warranty allows you to return a diamond purchased from us at its full original price (excluding tax) toward a new diamond of twice the value. We also accept trade-ins on jewelry purchased elsewhere, provided the diamond is in good condition and accompanied by documentation or certification. Mountings, due to normal wear, are credited based on the current gold or platinum market value, including any side diamonds. If your diamond requires recertification, we are happy to assist for a modest fee. Whether you’re celebrating a milestone or refreshing your bridal set, our upgrade program offers flexibility and value. Our Lifetime Diamond Trade-Up Warranty is just another way we support lasting relationships with our clients.

WHAT DESIGNER SELECTION DOES THOM DUMA FINE JEWELERS HAVE?

The Thom Duma showroom proudly features some of the most sought-after designers in the fine jewelry world. We carry famous brands, like TACORI, Hearts On Fire, and Marco Bicego. Known for “The World’s Most Perfectly Cut Diamond,” Hearts On Fire creates showstopping bridal and fine jewelry pieces with unmatched brilliance. Meanwhile, Marco Bicego masterfully blends old-world craftsmanship with modern Italian artistry in his handcrafted gold jewelry. TACORI combines California influences with intricate detail, making each engagement ring or wedding band a romantic heirloom. Our fabulous designer selection ensures elegance, quality, and distinction with every piece. Whether for a special occasion or personal celebration, you’ll find something truly unforgettable at Thom Duma Fine Jewelers.

WHAT PROFESSIONAL JEWELER SERVICES ARE AVAILABLE IN WARREN, OHIO?

As a full-service jeweler, we offer a wide range of professional services to meet all of your jewelry and timepiece needs. For those in search of a unique and sentimental piece, our custom jewelry design service allows you to bring your vision to life, working alongside our talented in-house designers. We also provide expert jewelry repair, from simple cleanings to restorations. For timepiece owners, our certified technicians offer trusted watch repair. Our complimentary appraisal service ensures your investment is properly valued for insurance or estate planning. Each service reflects our commitment to detail, integrity, and long-term care. Whether you need a repair or a one-of-a-kind creation, our team delivers results you’ll be proud to wear and pass down.

EXPLORE INCREDIBLE FINE JEWELRY AND LUXURY TIMEPIECES AT THOM DUMA FINE JEWELERS

Since 1896, Thom Duma Fine Jewelers has been a trusted destination for clients in Warren, Ohio, and throughout the Mahoning Valley. Our showroom offers the finest selection of engagement rings, wedding bands, luxury watches, and fine jewelry. We are proud to feature leading designers, carefully selected for their one-of-a-kind craftsmanship and style. Visit ourWarren jewelry store to explore everything we offer, or contact us for additional information. We look forward to welcoming you to Thom Duma Fine Jewelers—where every love story begins with something extraordinary.